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Kidde Heroes of the Week: The 911 Dispatchers of North Carolina


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Throughout the week, our ACC Team searches through emails and news articles looking for someone who deserves to be the Kidde Hero of the Week…

Shannon Shipley emailed us with her Hero nomination. She writes:

Dear Kix,

I would like to recommend the 9-1-1 dispatchers from Eastern North Carolina, to be recognized as your Kidde Heroes.

During Hurricane Florence, they stayed at their centers for over a week straight – sleeping on cots, air mattresses, and, sometimes, the floor. They brought their own food, and they had to wash up In bathroom sinks.

In Pender County alone, they put in several hundred water rescue calls in addition to the regular EMS, fire, police, and sheriff’s calls.  They helped dozens of people and families get to safety. And, these dispatchers left their homes and families to serve their communities and that is why I would like to recommend all the 9-1-1 telecommunicators as Heroes of the Week.

Thank you, Kix!


Kix’s Response:

Well, Shannon, thank you so much! I think that’s a great idea, and I can’t even imagine the chaos that was going on… Thanks to all the first responders who help in times like those to make things, well as hard as they are, a little bit easier.



Nominate a Hero of the Week

Now, we want to know who has made a difference in your life. Nominate a local firefighter, police officer, EMT or someone who is serving our country in the military. It could even be a neighbor, family member or friend who lent a crucial helping hand. Let us know all about the person who you feel is a real life hero by emailing us here and please feel free to send us a picture!

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